Refund policy
Returns
Returns must be sent within 15 days of the date your package is delivered. Items must be unused, unworn, and returned in their original condition and packaging.
Please note:
- Customers must purchase and provide their own return shipping label. LIOR does not provide prepaid return labels.
- Customers are responsible for all return shipping costs.
- Original and return shipping charges are non-refundable.
- Gift cards and regular sale items are final sale.
- Sale items that arrive damaged or do not fit may qualify for an exchange or store credit.
Mail your return to:
LIOR Returns
7280 NW 7th Street, Unit 201
Miami, FL 33126
We recommend using a trackable shipping service for items valued over $75. We are not responsible for return packages that are lost in transit.
Refunds
Once we receive and inspect your return, we will email you with its approval status. Approved refunds will be issued to your original payment method within 4–5 business days.
Your bank or credit card provider may require additional time to post the refund.
Exchanges
We offer exchanges for defective or damaged items and eligible size changes. Please email admin@lior-alishad.com before sending your item.
Customers are responsible for shipping the original item back to us. Once it is received and approved, we will ship the replacement item to you at no additional cost.
For questions or assistance, contact us at admin@lior-alishad.com.